Customer Experience: Lifeboat for Today’s Economy?
In the ramp up for Bozeman, Mont.-based on-demand customer experience management provider RightNow Technologies’ Summit 2008 here in Colorado Springs, you can expect many of the attendees to yearn for...
View ArticleSaaS-y Applications
After RightNow Technologies CEO Greg Gianforte gave his company update and thoughts on why customer experience is going to have a major play in many businesses’ strategies moving forward here at the...
View ArticleARCHIVE: destinationCRMblog.com Posts, October 2009
So here's a new feature: We're going to start aggregating each month's posts, for easier reference. We'll start this off with a few groupings from the month of October — which, if you'll permit a...
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